FAQs
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What’s Kawaii Amai?
Kawaii Amai is an online store dedicated to everything that belongs to the kawaii culture. At Kawaii (cute) Amai (sweet) store, you can shop 100% authentic kawaii products that will fill your everyday life with kawaiiness.
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How can I contact the Kawaii Amai company?
You can get in touch with us by sending an email to info@kawaiiamai.com or you can submit your queries by filling up the contact form.
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How many countries do you ship your products to?
Well, currently we ship our products all over the USA and Japan.
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Is it safe to order from you?
Absolutely yes! We’ve taken all the safety measures to keep all your personal data including name, address and card number encrypted so that no third-party can decipher your personal information.
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Only part of my order arrived, Where’s the rest?
Well, It must be on its way! However, you can avail all the updates of your order status through the shipment number provided to you via email.
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Where are your products produced?
All of our products are produced in East Asia.
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Will you notify me when my order is shipped?
Well of course! Once you placed the order with us then we will keep you updated via email. Once your order is shipped then you will be notified through an email.
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What payment methods are accepted?
At kawaii Amai, we offer all major payment modes to our customers.
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Is this all you’ve got?
Well, you can expect more cute products coming your way. We keep updating our stock daily so you must keep exploring our site to get your hands on new stuff.
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What can I do if I receive a damaged item?
If you, unfortunately, receive a damaged item then you can inform us about it through email.
